Our comprehensive training solutions are designed to empower organizations and their teams to thrive in an ever-evolving business landscape. We focus on key areas such as leadership development, management excellence, customer service enhancement, and their cultivation of essential skills for a highly capable workforce. With programs tailored to address specific organizational needs, we help foster a culture of continuous learning, improve team performance, and drive measurable business outcomes
Leadership & Talent Management
Effective Coaching Skills
Transformational coaching skills
Leading with questions
Senior Leadership Program
Senior Leadership Management Program
Manage Change with Positive Intelligence (PQ)
Power of Questions & Leading with Questions
Ethics and Ethical Reasoning
Collaborative Thinking
Coaching and Change
Leadership and People Management – Manage Self
Leadership and People Management – Implement Change
Management Skill
Senior Managers Leadership Program
Coaching for Managers
Resilience for growth
Supervisory Development Program
Harnessing the Power of Critical Thinking
Critical Managerial Skills for Managers
Art of Negotiation
Conflict Management
Managing Relationship @ Work
Building Relationship @ Work
Effective Communication @ Work
Strategic Leadership @ Work
Social Style & Effective Engagement
Public Speaking and Presentation Skills
Effective Communication and Interpersonal relationship
Social Intelligence - Effective Interpersonal & Communication Skills
Courageous Conversations
Recruitment and Interview Skills
Retail Training
Retail – Selling Product and Services
Retail – Apply Safety and Security
Retail – Develop Ideas for Workplace Innovation
Retail – Build Relationship with Customers
Retail – Coordinate interaction with Customers
Retail – Lead and Manage Work Teams
Retail – Promote Workplace innovation
Retail – Managing Marketing Strategies
Retail – Lead and Manage Work Teams
Retail – Manage Quality Customer Service
Retail – Manage Sales and Service Delivery
Retail – Profiling Retail Market
Retail – Provide a Safe Working Environment
Retail – Manage sales and Service Delivery
Retail – Plan and Manage Store Security
Retail – Provide a Safe Working Environment
Retail – Train and Assess Staff
Retail - Develop / Co-develop store security policies and procedures
Customer Experience and Service Training
Service Training _ Build Relationship with Customer (supervisory)
Service Training - Customer Service Professional (CSP)
Service Training - Offer Customized and Personalized Service
Service Training – Lead a Service Team
Service Training – Maintain Professional Image
Customer-Centric Approach
Handling Difficult Customers
Service Recovery - Manage challenging customer interactions effectively
Hospitality Training - Interact with Guest
Hospitality Training - Provide Safety and Security for Guest
Hospitality Training – Work Safely
Hospitality Training – Optimize Sales
Workplace Learning Practices
OJT Coaching & Shadowing for Peak Performance
Learning Needs Assessment
Provide Workplace Safety & Security
Coaching & Mentoring
Critical Employability Skill Training (CREST)
Employability Skills – Promote Going the Extra Miles (GEMS) Services
Employability Skills – Initiative and Enterprise
Employability Skills – Learning and Personal Development
Employability Skills – Personal Effectiveness
Employability Skills - Communication and Relationship Management
Employability Skills - Problem Solving and Decision Making
Employability Skills - Problem Solving and Decision Making
Employability Skills- Problem Solving and Decision Making
Employability Skills - Communicate and Relate Effectively at the Workplace