Trainers & consultant

Shaping Strategies, Delivering Success, Together

Isa

CEO | Managing Director

Isa Jamaluddin, is the founder, CEO and Managing Director of ComPas, and provides the direction and expertise in the areas of consulting, training, and development in human capital growth through application of neuroscience in an experiential delivery methodology.

Profile

Isa Jamaluddin, is the founder, CEO and Managing Director of ComPas, and provides the direction and expertise in the areas of consulting, training, and development in human capital growth through application of neuroscience in an experiential delivery methodology. Isa brings over 40 years of expertise in adult learning, leadership management, team dynamics, organizational change, customer service, and performance consulting. Isa’s coaching and facilitation have empowered countless leaders, managers, and executives to achieve greater clarity and success in reaching their goals. Having spent more than 15 years conducting Train the Trainer programs, Isa Jamaluddin has established himself as a Master Trainer in Competency Based Training and Assessment. He has trained more than 10000 people in public run programs as well as run more than 50 in-house TTT program in the Asia Pacific region.

As a Performance Consultant, Isa has designed, adapted or delivered a wide range of professional and technical skill programs using the disciplines of learning organization. His coaching and facilitation skills have helped many managers and executives gain better clarity and direction in meeting their objectives.

Professional Certification

  • Master in Business Administration from University of Western Australia
  • Master Trainer for the HRD Corp Train the Trainer Certification Program Malaysia
  • Senior Action Learning Coach with World Institute for Action Learning USA (WIAL)
  • Diploma in Human Resources Development from Singapore Institute of Management
  • Certified and Accredited Trainer under HRD Corp Malaysia
  • Diploma in Adult Continuous Education with WDA Singapore from Singapore Polytechnic
  • Trained by Dr. Richard Bandler to deliver Train the Trainer programs and NLP Certification programs
  • Certified in Hypnotherapy and Time Line Therapy with the American Board of NLP and Hypnotherapy
  • Master Trainer for the Advance Certification in Training and Assessment for Competency Based Training and Assessment
  • Certified Coach for customer service with the International Customer Service of United Kingdom
  • Certified Executive Coach with Neuroleadership Group
  • Certification as Trainer and Assessor in ABA Behavioral Assessment Tool
  • Certification in Extended DISC Profiling
  • Certification in Enneagram Profiling
  • Certification in Harrison Assessment Tool
  • Certified EQ Coach in Josh Freedman’s Six Seconds Emotional Quotient KCG Model
  • Certified in Emotional Freedom Techniques by Steve Wells
  • Certified Facilitator with Pen International for Practice firm business management system
  • Certified Professional Facilitator with International Association of Facilitators (IAF- USA)
  • Certified Adult Education Professional with Institute for Adult Learning, Singapore

Shobhna Popatlal

Director

Shobhna Popatlal, Director / Operations, brings her strategic expertise and leadership to ensure seamless company operations and exceptional program delivery. She ensures that both our clients and learners achieve their goals effectively while enjoying a positive and rewarding experience.

Profile

Shobhna Popatlal, Director / Operations, brings her strategic expertise and leadership to ensure seamless company operations and exceptional program delivery. She ensures that both our clients and learners achieve their goals effectively while enjoying a positive and rewarding experience. She has experience conducting training in the area of communications, resilience for growth, supervisory development skills, leading with questions and team coaching through action learning methods. She is also a certified coach. She believes in positive mindset and wellbeing in workplace and in community health, she has experience conducting health talks at various companies, factories, NGOs, and events / public forum.

In the recent years Shobhna has been advocating the usage of Game Based Learning to engage learners especially the millennials and post-millennial in the essential areas of soft skills development. She believes in continuous learning as well as promoting self-determined, non-linear, and dynamic approach that brings about transformational learning. Shobhna is a:

  • Certified Action Learning Coach – World Institute of Action Learning - USA
  • Certified Master Performance Coach - JMC Coach Mastery Academy
  • Certified Trainer under HRD Corp Malaysia
  • Certified Trait Assessor – Aston Business Assessments (ABA - UK)
    Certified Trainer for Leading with Questions – World Institute of Action Learning
  • Certified Learning Game Design Practitioner – North American Simulation and Gaming Association (NASAGA)
  • Master of Community Health Science (Family Health) graduate from Medical Faculty, University Kebangsaan Malaysia, Cheras, Kuala Lumpur.
  • Bachelor Science Biomedical Sciences, Universiti Putra Malaysia (1993-1997)

Jerrica Teoh

Director | Senior Consultant

Jerrica Teoh is the Director and Senior Consultant of ComPas and as an NLP Practitioner ensures that the programme design and delivery incorporates the elements of human experience and development of behavioural competence. Among the training topics that she conducts are report writing, training administration, customer service mindset, emotional quotient and many more.

Profile

Jerrica Teoh is the Director and Senior Consultant of ComPas and as an NLP Practitioner ensures that the programme design and delivery incorporates the elements of human experience and development of behavioural competence. Among the training topics that she conducts are report writing, training administration, customer service mindset, emotional quotient and many more.

Jerrica attained a Certificate in Action Learning Foundation & she is a Certified Behavioral Coach recognised by The Institute of Motivational Living, Inc (USA) and a Certified Practitioner of Neuro-Linguistic Programming approved by American Board of NLP and recognised by NLP University. She has acquired:

  • Advanced Certificate in Training and Assessment (ACTA) conducted by STADA,
  • Coaching Certification in Customer Service from International Customer Service, United Kingdom,
  • Certificate in Teaching English as a Foreign Language (TEFL) from London Teacher Training College, United Kingdom
  • Certificate of Business Chinese from The Office of Chinese Language Council International (Hanban).
  • Degree in Business Studies, from University of Hull, UK
  • Graduate Diploma in Psychological Studies from the University of Southern Queensland, Australia.

Bhagwan Singh

Trainer

Bhagwan Singh is an experienced trainer, coach, and facilitator specializing in leadership, business development, and team-building programs. With a passion for empowering individuals and inspiring teams, he helps organizations unlock their full potential and drive meaningful growth

Profile

Bhagwan Singh is an experienced trainer, coach, and facilitator specializing in leadership, business development, and team-building programs. With a passion for empowering individuals and inspiring teams, he helps organizations unlock their full potential and drive meaningful growth

Bhagwan Singh an experienced self-motivated trainer and facilitator with extensive experience in leadership positions and working with teams; able to explain information clearly, recognize excellence in individuals, and inspire team members to achieve their potential while working toward common goals.  He is the Youth Leader for the International Youth Centre has achieved Bronze, Silver, & Gold Award for International Award for Young People in his early years. He then pursue his passion in outdoors has change him completely where he gained experience with Redtma Recreation Sports Centre for 2 years and continue working together with MEOST, UNIQ Team, Budi Wangsa; also manages international symposiums, conference, and event with International Youth Centre since 2010.

Bhagwan is also an affiliate member of the International Camping Fellowship, where he took his International Camp Director Course during the International Camping Congress 2011 Hong Kong. He then worked with children at Camp Taiwan for a winter adventure session in the year of 2012 and summer 2013.  In the end of 2013, he became a team member for EXPLORA Malaysia; involving in youth development, corporate management and society development programmes which explored the experiential and experimental development. Bhagwan succeed as the winner of Patriotic Icon in the year of 2014. In the year of 2016, he completed Psychology at SEGI University with work experience in psychiatry. Some of his professional certification:

  • National Outdoor Recreation Instructor Course – MORIA- 2013
  • Icon Patriotic Leadership Series (W-4855-SO)- BTNJPN – 2014
  • Skilled Outdoor Leadership Series 2015
  • Foundation of Action Learning –WIAL -2016
  • Certified Action Learning Coach –WIAL-2017
  • Aston Business Assessment Trait Assessor – ABA-2016

Chander Naidu

Trainer

Dr. Chander Naidu is a passionate Learning Facilitator and Team Coach who lives by the motto: ‘Be authentic, resilient, and ready to respond to whatever comes your way.’ With over 30 years of diverse experience spanning corporate consulting, training, hospitality, leisure, entrepreneurial ventures, and naval education,

Profile

Dr. Chander Naidu is a passionate Learning Facilitator and Team Coach who lives by the motto: 'Be authentic, resilient, and ready to respond to whatever comes your way.' With over 30 years of diverse experience spanning corporate consulting, training, hospitality, leisure, entrepreneurial ventures, and naval education, Dr. Chander brings unparalleled expertise and a dynamic approach to empowering individuals and teams. Dr. Chander has over 30 years of work experience in corporate consulting and training, hospitality and leisure industry, entrepreneurial businesses, naval training, and education services.

As an entrepreneur, he started a business where he represented products which were sold through private clinics and hospitals in South East Asia. He had also helped establish a merchandizing redemption and telemarketing service centre for a large food and beverage organization in Malaysia. These roles included managing all aspects of the business and managing dynamic teams. In the hospitality and leisure industry, he was the Assistant Manager of a five-star international hotel chain and had managed an exclusive membership club for a resort. A large part of his role was people management and leadership in building health-fitness professional teams.

In Corporate Consulting and Training, his last tenure was as General Manager, South East Asia for an Asia Pacific based consulting and training corporation. Leading his team of trainers / facilitators, he had worked with numerous organisations, in their human capital and professional skills development through Train the Trainer programs, solution focus team coaching and facilitation. Some of the industries he has worked for are health care, finance, information technology, logistics, pharmaceutical and government ministries.

Specializing in Interpersonal Skill Development, People Management Leadership Development, Change Management, Coaching, Effective Team Dynamics and Train-The-Trainer workshops, Chander has delivered numerous programs using different learning systems. To his credit he is familiar with many models that are used for training, facilitation and coaching. Dr. Chander has:

  • PhD in Human Resource Management from University Putra Malaysia (UPM)
  • Master of Science in Training and Performance Management from Leicester University – UK.
  • Bachelor of Science honours in Physical Education, Sports Science and Recreation Management from Loughborough University – UK.
  • Certificate in Hotel Management from SHATEC – Singapore.
  • Certificate in Education from National Institute of Education – Singapore.
  • Certified to administer various psychometric and organizational profiling eg MBTI, DISC, TMS, SDI, Emergenetics, Aston Business Assessments (ABA).
  • Certified Practitioner of Nero- Linguistic Programming (NLP) American Board of NLP and NLP University.
  • Facilitated programs at a Singapore Business Management Educational Centre in
  • General Management and Competency skills training.
  • Commissioned as a Naval Officer – Captain
  • Advance Certificate in Training and Assessment (ACTA)
  • Certified Action Learning Coach (WIAL) and a member of International Association of Coaching.
  • Certified Professional Facilitator (IAF)
  • Accredited Management Consultant (AMPCC)

Tommy Tan

Trainer

Dr. Tommy Tan is an experienced leader and omnipreneur with over two decades of expertise in workforce sustainability and leadership across Asia. A seasoned Human Resources professional, he specializes in leadership development and team management. With a strong educational background and hands-on experience, Dr. Tommy is a respected authority in talent management and creating impactful learning environments in the corporate world

Profile

Dr. Tommy Tan is an experienced leader and omnipreneur with over two decades of expertise in workforce sustainability and leadership across Asia. A seasoned Human Resources professional, he specializes in leadership development and team management. With a strong educational background and hands-on experience, Dr. Tommy is a respected authority in talent management and creating impactful learning environments in the corporate world

As a corporate trainer, Dr. Tan has demonstrated proficiency in various domains essential for organizational success. His skills encompass project and process management, service leadership, training, curriculum development, and facilitation. He is adept at developing tailored training programs to address specific organizational needs, focusing on enhancing employee skills, improving performance, and driving overall organizational effectiveness. Dr. Tan's commitment to professional development is evident through his numerous certifications and continuous learning endeavours. He holds certifications in quality management, workplace training, coaching, and instructional design, among others. Additionally, he actively engages in ongoing education, participating in courses and workshops to stay abreast of the latest trends and methodologies in training and development.

Beyond his training expertise, Dr. Tan is also a published author and esteemed advisory board member, further solidifying his reputation as a thought leader in the field of workforce sustainability and leadership. Dr. Tommy Tan is:

  • IRCA Certified Internal QMS Auditor (International Register of Certificated Auditors) a division of the Chartered Quality Institute
  • Certified People Developer Consultant Singapore Productivity and Standards Board, SPRING
  • Certified HRD Corp Trainer - HRD Corp Malaysia
  • Certified On-The-Job Training (OJT) Consultant Singapore Productivity and Standards Board
  • Certified Trainer for – Certified Service Professional (CSP) Workforce Development Agency Singapore WDA
  • Action Learning Coach - World Institute for Action Learning, Malaysia
  • Certificate of Completion - Introduction to Geragogy Guidelines Council for Third Age (C3A) Singapore
  • Certificate of Completion ISO 21001:2018 EOMS Internal Auditor Course
  • Certified Workplace Happiness Consultant - Happiitude – Berkeley, WellBeing Institute, California, USA
  • Certificate Introduction to Digital Facilitation - Howspace Academy
  • Certified As Facilitator for Skills for an Empowered Workforce Workshop Development Dimension Intern - Asia/Pacific Singapore DDI
  • Doctorate in Business Administration - European Institute of Management & Technology, Switzerland
  • Master of Science Human Resource Management, MSc (HRM) University College Dublin, National University of Ireland Dublin
  • Degree of Bachelor of Business (HRM), BBus (HRM) La Trobe University, Bendigo, Australia
  • Graduate Diploma in Human Resource Management Singapore Human Resources Institute, SHRI Singapore

William Teo

Trainer

William Teo is a seasoned professional with over 30 years of experience spanning financial services, insurance, and training & development. Starting his career in sales at a top Malaysian insurance company, he rose to District Manager before transitioning into Business Psychology and Professional Action Learning Coaching. With a strong foundation in sales and leadership development, he has been featured as an industry speaker and Master Trainer at the Malaysian Insurance Institute, specializing in Agency Management and Leadership Programs.

Profile

William Teo is a seasoned professional with over 35 years of experience spanning financial services, insurance, and training & development. Starting his career in sales at a top Malaysian insurance company, he rose to District Manager before transitioning into Business Psychology and Professional Action Learning Coaching. With a strong foundation in sales and leadership development, he has been featured as an industry speaker and Master Trainer at the Malaysian Insurance Institute, specializing in Agency Management and Leadership Programs.

In addition to being the Country Director for WIAL Malaysia, William was also appointed as a director to the 2016/2017 WIAL Global Board of Directors.  He currently heads the WIAL Partners Committee and is an adviser to the Industrial Advisory Board of the Department of Applied Psychology, University of Nottingham Malaysia Campus. In his down time, William enjoys organizing pro-bono Action Learning workshops for his business clients, universities, and NGOs through the Community of Practice setting.

His academic accomplishments include a Masters in Science in the field of Management Psychology from the University of Nottingham and a Masters in Financial Planning from Australia. The Human Resources Development Council of Malaysia (HRDF), Agency Management Training Council (AMTC, USA) and Aston Business Assessments (ABA, UK), have accredited William for his special program facilitation and training abilities. His consultancy work has brought him to Singapore, India, Philippines, Sri Lanka, Indonesia, Myanmar, Thailand, and Vietnam.

Other professional qualifications in his repertoire include:

  • MSc (Management Psychology) University of Nottingham, UK
  • British Psychological Society’s Certificate of Competence in Occupational Testing (Level A & B)
  • Master in Financial Planning, University of Sunshine Coast, Australia
  • Chartered Financial Consultant (ChFC) USA
  • Fellow of the Life Underwriters Training Council (LUTCF) USA
  • Leadership Management International Inc., (LMI) of the United States
  • Certification in Train the Trainer under HRDF Malaysia
  • Certified Coach in Action Learning with World Institute for Action Learning USA (WIAL)
  • Certification in Hogan Assessment Tool
  • Certified NLP Practitioner with the American Board of NLP

Heather Tan

Trainer

Heather Tan is an experienced Human Resource professional who possesses extensive experience in delivering customer service

Profile

Heather Tan is an experienced Human Resource professional who possesses extensive experience in delivering customer service, driving service culture and improvements and providing service training. She brings with her over 20 years of experience in Government Administration, Hospitality, Banking and Recruitment industries. The first 6 years of her career were in a sales leadership role in the hospitality industry and with Adecco Singapore, delivering revenue and profit targets and managing a customer service team before moving into Human Capital Management (HCM). Over the last 10 years, Heather has gained experience in various aspects of HCM including Organisational Change and Excellence, Learning and Development, Employee Communications and Operations and Leadership Development in the public sector and the MNCs. Some of her qualifications / certifications are:

  • Advanced Certificate in Training and Assessment (ACTA) Workforce Development Agency
  • Certified Myers Briggs Type Indicator (MBTI) Trainer CPP Asia Pacific
  • Graduate Diploma in Human Resource Management Singapore Human Resource Institute
  • Bachelor of Business Administration (with Merit) National University of Singapore

Tan Guan Heng

Trainer

Tan Guan Heng, better known as Guan has played a key role in delivering Service Excellence programs, developing in-flight sales curricula, and coaching over 1,000 real estate professionals in resilience, communication, and management. He has designed programs on influencing, critical thinking, systems thinking, leadership, and positive organizational behavior. Passionate about content creation, Guan has ghostwritten a semi-autobiography for an insurance industry personality and an EQ-based coaching book in 2020.

Profile

Tan Guan Heng, better known as Guan, spent the first ten years of his professional career in the MICE (Meetings, Incentives, Conventions and Exhibitions) specialising in project management and sales, particularly in concept selling, for a host of proprietary exhibitions and conferences. The latter decade was spent at the International Council of Shopping Centers, Inc., where, as the Managing Director for the Asia-Pacific region presented an even greater opportunity to construct networks of partnerships, agencies and strong bonds throughout the region. This included managing board members, leveraging their individual strengths and network, building consensus and occasionally lobbying for a particular interest. As the regional head of a global trade association,

In 2017, Guan made the switch to corporate training, facilitation and coaching. Since then, he has been instrumental in delivering programmes on Service Excellence to the hospitality industry, assisted in developing an in-house curriculum for in-flight sales for a major low-cost carrier and was part of a team to facilitate and coach over 1,000 staff from a major real estate developer in the areas of Resilience, Communications and Management. Guan has since designed and developed comprehensive programmes addressing topics of Influencing and in the areas of Critical Thinking, Active Research, Systems Thinking, Leadership and Positive Organisational Behaviour.

An area of passion has been and still is in creating content and writing. Guan ghost-wrote a semi-autobiography of a personality in the insurance industry back in 1995 and more recently in 2020, an EQ-based coaching book. His years spent in the corporate world were years spent honing the crafts of communications, presentation, negotiation, relationship building and the importance of appealing to the heart and mind. What has resulted is a nuanced practice of the art and science of relating to people. Currently serving as a business consultant and Mentor-in-Residence at a major home-grown Gamification platform provider, Guan developed a three-tiered professional gamification certification programme for the organisation while mentoring the project management and business development leadership teams. Guan is a:

  • Certified Master Performance Coach – JMC Coach Mastery Academy
  • Certified Action Learning Coach - World Institute for Action Learning or WIAL
  • Agile Coach and as a Certified Emotional Intelligence Facilitator and Coach.
  • A graduate from the National University of Singapore with a BA (Hon) in Political Science

Perle

Trainer

Perle is a passionate people developer who believes that everyone has the potential to grow and achieve their highest potential. With more than 20 years of working across global multicultural teams in Learning, Organization Development, Change Management, Culture Building and Operational Excellence, Perle’s experience spans across manufacturing and business functions where she has designed, developed, and delivered training solutions to help organizations’ and individuals’ growth.

Profile

Perle is a passionate people developer who believes that everyone has the potential to grow and achieve their highest potential. Her professional background encompasses a wide range of experience from Manufacturing and Human Resources across global multinational corporations operating in the fields of Medical Devices, Beverage Manufacturing and Fast Moving Consumer Goods.

A Bachelor of Arts graduate from the National University of Singapore, Perle went on to pursue a Diploma in Human Resource Development and a Post Graduate Diploma in Human Resource Management, both from the Singapore Institute of Management. She has also attained the Advanced Certificate in Training and Development (ACTA), and is a certified Strengths Coach by Gallup and a certified Franklin Covey facilitator.

With more than 20 years of working across global multicultural teams in Learning, Organization Development, Change Management, Culture Building and Operational Excellence, Perle’s experience spans across manufacturing and business functions where she has designed, developed and delivered training solutions to help organizations’ and individuals grow.

Perle began her career in the Medical Devices industry as a Manufacturing Supervisor, where she led, managed and trained teams of more than 200 Production Operators and Technicians to achieve the required manufacturing targets and quality standards. She then moved on to focus on manufacturing related training which included the design, development and delivery of Manufacturing Certification Programs, which included Product Training, Technical Training , Standard Operating Procedure (SOP) Training, Good Manufacturing Procedure (GMP) Training for more than 500 Production employees.

Perle’s experience of leading and managing regional and local teams has given her opportunity to work across different cultures and levels in organisations. She has been highly involved in designing, developing and delivering learning solutions focusing on mindsets and behavior, leadership, people management, inter-cultural collaboration and communication skills across global and regional teams. Perle is a:

  • Graduate Diploma in Human Resource Management ▪ Diploma in Human Resource Development - Singapore Institute of Management
  • Certified Strengths Coach - Gallup
  • Certified facilitator for 7 Habits of Highly Effective People - Franklin Covey
  • Certified facilitator for Speed of Trust
  • Certified facilitator for 5 Choices to Extraordinary Productivity
  • Certified facilitator for 6 Critical Practices for Leading a Team
  • Certified DISC Facilitator - DISC Profiling
  • Advanced Certificate in Training and Development (ACTA) - Workforce Development Agency (WDA)
  • Certified Practitioner of Neuro-Linguistic Programming - American Board of Neuro-Linguistic Programming

Serene Seng

Trainer

Serene Seng is a dynamic and motivational speaker and facilitator with over ten years of interesting and dynamic work experiences in various positions in consulting and training,

Profile

Serene Seng is a dynamic and motivational speaker and facilitator with over ten years of interesting and dynamic work experiences in various positions in consulting and training, health and beauty industry, entrepreneurial businesses, construction and education services in Consulting and Training, her last tenure was General Manager for an overseas consulting corporation for four years; and was based in Malaysia. She had worked zestfully with numerous human capital systems in professional skills and organizational development initiatives; with health and beauty industries, spa, nutrition, education, and government ministries.

She designs and facilitates a wide range of exhilarating customized programs with various accelerating learning systems. In addition, she has also been invited to speak to the management staff of Singapore Telecoms, Land Transport Authority, Citibank, NTUC Income, HLN Technologies and Best World as well as been interviewed on Capital Radio 95.8 and Arts Central.

Ullaganathan K.V.A.

Trainer

Ullaganathan K.V.A. has 40 years’ experience in the fields of Leadership, Management, Negotiation, Marketing, Coaching, Mentoring, Strategy Formulation, Manufacturing, Customer Service, and Business Development. In his various roles as Head of Marketing for Asia Pacific & Europe, and Regional Planning Manager for Asia Pacific, he has travelled widely and conducted business with people of different culture. He keeps abreast with latest learning / training trends.

Profile

Ullaganathan K.V.A. has 40 years’ experience in the fields of Leadership, Management, Negotiation, Marketing, Coaching, Mentoring, Strategy Formulation, Manufacturing, Customer Service, and Business Development. In his various roles as Head of Marketing for Asia Pacific & Europe, and Regional Planning Manager for Asia Pacific, he has travelled widely and conducted business with people of different culture. He keeps abreast with latest learning / training trends. In January 2017, Mr. Nathan received the CSC Associate Excellence Award (Training) from the Civil Service College.

Mr. Nathan has a great passion for training. For the past 20 years, he has trained people of different nationalities from Multi-National Companies, Public Service, Government Bodies and Service & Retail Sectors. These include organisations like Apple, Symantac, Oerlikon, ST Engineering, Murata Electronics, Panasonic, Sanmina, AB Sciex, BW Shipping, Lloyd’s Register, Tanker Pacific, MAS, LTA, AVA, SAF, SPF, SPS, PUB, SSC, SATS, PSA, NUS, NYP, Jurong Health Services, SGH, NUH, Jurong Shipyard, Jet Airways, Fish & Co, NTUC Income, NTUC FairPrice, Watsons, SingPost, HBO, National Library, Eurokars, BMW, MayBank, OCBC, City Development Ltd, MSIG Insurance, and Marina Bay Sands. Mr. Nathan’s training expertise includes Train-The-Trainer, Negotiation, Coaching, Leadership, Presentation Skills, Critical Thinking, Supervisory & Managerial Skills, Emotional Intelligence, Change Management, Art of Influencing, Service Excellence, Cross-cultural Communication, Creativity & Innovation, Managing Conflicts, Personal Resilience, Positive Mindset, Taking Initiative and Experiential Team Building. He also conducts WDA’s nationally endorsed WSQ programmes.

Ismady Norsham

Trainer

Ismady Norsham graduated with a Degree with Honours from UiTM, Shah Alam in Sport and Recreation, he has been in the outdoor industry for more than 15 years. Ismady, widely known in the industry as Usop, currently, holds various positions in different organisations. He is a Deputy President for Malaysian Outdoor Rescue & Emergency Team, Head of Training and Operations in the Outdoor Instructor Association and member of KRESA. He has been entrusted to lead various government projects, for: Majlis Sukan Negara, Akademi Kastam Malaysia, Akademi JPJ Malaysia, Kementerian Belia dan Sukan, and its branch, and many more.

Profile

Ismady Norsham graduated with a Degree with Honours from UiTM, Shah Alam in Sport and Recreation, he has been in the outdoor industry for more than 15 years. Ismady, widely known in the industry as Usop, currently, holds various positions in different organisations. He is a Deputy President for Malaysian Outdoor Rescue & Emergency Team, Head of Training and Operations in the Outdoor Instructor Association and member of KRESA. He has been entrusted to lead various government projects, for: Majlis Sukan Negara, Akademi Kastam Malaysia, Akademi JPJ Malaysia, Kementerian Belia dan Sukan, and its branch, and many more. Amongst his qualifications and areas that he is certified in are:

  • U.K Survival School,Wales, United Kingdom
  • Jurulatih Rekreasi Luar Kebangsaan, Pemimpin Rekreasi Luar Kebangsaan – Tahap I,II,III
  • Kursus Kemahiran Rekreasi (Menyelamat Darat Tahap I,II)
  • Roving Trainer: Wilderness Center, Langkawi.
  • Jurulatih/ Penilai;Program Anugerah Remaja Perdana Rakan Muda Badan Operasi Pusat Belia, Antarabangsa Kuala Lumpur
  • Certified Wilderness First Aid (St John, Sijil CPR – Resusitasi Kardiopulmonari

Amanda

Trainer

Amanda has 15 years of training experience in Singapore, Malaysia, Hong Kong & Thailand in the service industry

Profile

Amanda has 15 years of training experience in Singapore, Malaysia, Hong Kong & Thailand in the service industry. A highly-experienced trainer, covering areas such as soft-skilled topics including communications, organizational behaviour, interpersonal skills, service leadership, goal setting, customer service quality and service operations, managing change, motivation, creativity and innovation, problem solving, conflict resolution and negotiation.


Companies and organizations which she had trained and worked with include RC Hotels Pte Ltd, Singapore Airlines Limited, The Singapore Arm Forces, Singapore Institute of Retail Studies, FJ Benjamin, G2000 (S) Pte Ltd, WingTai Clothing, Singapore Workforce Development Agency, Nestle (Malaysia) Berhad, Resort World Sentosa etc. With RC Hotels Pte Ltd, Amanda handles the training needs of close to 1500 employees, for both Raffles the Plaza and Swissotel the Stamford. Prepare and facilitate all levels of training programs, using the NSRS framework. With Resort Wolrd Sentosa, she was instumental to set up the full Range of retail operations and Service Culture
Amanda is a certified in Extended DISC Profiling & is accredited by The Insights Discovery. She is also a certified Practitioner in Neuro-Linguistic Programming (NLP)

Candy Lim

Trainer

Candy Lim has more than 18 years of corporate experience and has worked with a diverse clientele throughout her career

Profile

Candy Lim has more than 18 years of corporate experience and has worked with a diverse clientele throughout her career. She has gained a range of experiences across several industries ranging from Industrial Chemical, Manufacturing to HR consultancy and head hunting. With a passion for training and development of organization’s human capital and coupled with her ability to work cohesively
With people for effective performances; she has since helped over 50 different companies spanning several industries such as Banking & Finance, Manufacturing, Defence, Retail, Pharmaceutical, Nutrition and Government Agencies in Singapore with their Learning and Development Needs. Candy is M.A.D. about making a difference in the life of others in the areas of Personal Mastery, Interpersonal Skills, Leadership as well as Career and Business coaching. She believes in continuous learning and is passionate about empowering participants with knowledge and insights as well as igniting drive and excellence in others.

Daphne Goh

Trainer

Daphne is a well-organized, dedicated person with customer service experience for more than 22 years. She is known for facilitating and delivering quality customer training.

Profile

Daphne is a well-organized, dedicated person with customer service experience for more than 22 years. She is known for facilitating and delivering quality customer training.

Having started her career in the hospitality industry, Daphne is skilled in excellent customer service communication and escalation management. She possessed strong technical support and she is detail-orientated with commitment to follow-through in a fast-paced environment.

During her 20 years with her previous career, American Express International Inc., Daphne moved from a frontline to a leadership role. Between 2009 – 2017, she joined Learning and Development as Training Manager. She is a dynamic, result-oriented leader and a team player. Daphne’s Academic and Professional Qualifications include:

  • WSQ Advanced Certificate in Training and Assessment (ACTA) 2018
  • Diploma in Tourism 1994
  • Certification in Leader as Coach
  • Certification in Situational Self Leadership
  • Certification in Train-the-Trainer Essential Skills
  • Certification in Achieving Extraordinary Customer Relations
  • Certification in Creating Stellar Customer Relations
  • Certification in Growing Sales through Services

Sean Tan

Trainer

Over a career spanning more than two decades, Sean has served in senior management positions in Business Development, Sales and Marketing with local SMEs, GLCs and US MNCs with a Global presence in the Power and Engineering Services industries.

Profile

Over a career spanning more than two decades, Sean has served in senior management positions in Business Development, Sales and Marketing with local SMEs, GLCs and US MNCs with a Global presence in the Power and Engineering Services industries. He has successfully developed, managed and grown multiple distribution channels in the Asia Pacific region with the various organizations. His vast cross-cultural experience has provided him with valuable insights and skills necessary to succeed in the current complex business environment. These include Business Development, Strategy Development, Marketing, Channel Management and Leading Cross-Cultural Diverse Teams.

Sean’s leadership experience extends beyond the corporate world. He served more than 20 years as an active National Serviceman in the Singapore Armed Forces, holding senior leadership appointments and leading his unit to winning multiple awards.

Sean advocates adopting a holistic and balanced approach to life, career and business. He is an Action Learning Coach, a Certified Practitioner of NLP and has attained the Advanced Certificate in Training and Assessment (ACTA). He graduated with a Bachelor of Engineering (NUS) and a Master of Business Administration (NUS) and holds a Diploma in Marketing from CIMUK. He strongly believes in continuous learning and self-improvement, and practices yoga to strengthen the mind and body.

Sean is the Founder of The Asian Coach Pte Ltd and incorporates the wisdom and best practices of both Eastern and Western cultures to help organisations develop and grow their talent. He is an Action Learning Coach, helping leaders in organisations develop their leadership competencies through Action Learning programs. He also conducts training in English and Mandarin for employees in various industries, including Retail, Hospitality and Infocomm in Service Excellence, Safety & Security and Leadership. He provides Consultancy Services to companies seeking to strengthen their people and processes to enable them to grow and expand into the Asia Pacific region.

670698-X

We revolutionize training & learning experience through competency driven designs, blended learning platforms and measured development for individuals & organization

Facebook Linkedin Instagram

Navigation

Programs Type

Contact

ComPas © Copyright. All rights reserved

DATA PRIVACY | TERMS & CONDITIONS